Privacy Policy

At IPTVFit, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, safeguard, and handle your data when you visit our website, purchase a subscription, or interact with our customer support services.

Information We Collect

To provide seamless activation and continuous technical assistance, we collect limited necessary information during your interaction with our service:

Contact Information: Communication data such as your WhatsApp phone number or email address provided during support inquiries or order processing.
Technical Details: Basic network parameters including IP address, streaming device type, and player application details required for playlist configuration and troubleshooting.
Order & Subscription History: Active plan durations, purchase dates, and activation status necessary to manage your account status.

How We Use Your Information

We utilize the collected information strictly for operational and service enhancement purposes:

Account Activation: Generating M3U links, Xtream API credentials, and delivering setup instructions.
Customer Support: Diagnosing server connection errors, resolving playback issues, and answering setup questions.
Service Improvements: Monitoring server infrastructure performance and preventing fraudulent usage or security breaches.

Data Security & Protection

We implement strict security measures to protect your personal details against unauthorized access, alteration, or disclosure. We utilize encrypted protocols for data transmission and strictly limit access to personal data to authorized support personnel handling your order activation.

Third-Party Disclosure & Sharing

We respect user confidentiality above all. IPTVFit does not sell, trade, rent, or disclose your personal contact information to external third parties or advertising brokers. Your information is strictly used within our internal infrastructure to ensure your active subscription functions correctly.

Cookies & Technical Logs

Our website may use essential cookies to enhance site navigation, remember session preferences, and analyze general site traffic. You can choose to disable cookies through your web browser settings at any time without affecting your ability to view active packages directly on the IPTVFit Home Page.